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Privacy Policy for All Star SAAS Trading as WinMore
At All Star SAAS LTD, trading as WinMore, we are committed to protecting
your privacy and handling your information in accordance with applicable
data protection laws, including the EU General Data Protection Regulation
2016/679 (“GDPR”) and any national implementing laws (collectively
referred to as “Data Protection Legislation”).
This Privacy Policy outlines our data practices and commitments to you,
including:
Personal Data Collection:
We may collect personal data about you through various channels,
including:
Your interactions with our website, including the use of cookies and
completion of online forms.
Participation in competitions or subscriptions to our services and special
events.
Direct contact with us via platforms such as Facebook Messenger.
Requests for technical or customer support.
Communication through written correspondence, email, telephone, or
other means.
Content posted on our social media pages.
Interactions through any other relevant channels.
If you leave comments on our website, we collect the data provided in the
comments form, as well as your IP address and browser user agent string
for spam detection purposes.
When uploading images to our website, please ensure that you do not
include embedded location data (EXIF GPS) as visitors may download and
extract this information.
The personal data we may collect includes:
Information obtained through the use of cookies on our website.
Your first and last name, username, email address, postal address,
telephone number, and any other information you provide to us.
Lawful Basis for Processing Personal Data:
We process your personal data based on the following lawful bases:
Your Consent: By accepting the terms of this Privacy Policy, you provide us
with your explicit and freely given consent to process your personal data
in accordance with the policy. You can withdraw your consent at any time
by contacting us at customerservice@winmore.uk.
Other Lawful Grounds: We may also process your personal data when necessary:
To fulfil our contractual obligations, such as providing our services and
fulfilling prize delivery as part of a competition you have entered.
To comply with applicable laws or regulations.
To pursue our legitimate interests or those of third parties. These interests
include the purposes mentioned above, as well as other general
commercial interests and internal administrative purposes.
Sharing Personal Information with Third Parties:
We may share your personal information with partner companies or third-
party service providers who work with us to facilitate our business
operations and provide services to you. These third parties may need
access to your personal data to perform their respective functions.
The types of third parties we may share personal data with include:
Email service providers, such as Mailchimp and WordPress.
Web analytics services, including Google Analytics.
Professional service providers, such as marketing agencies, advertising
partners, and website hosts.
Logistics companies.
Address verification services.
Competition management, fulfilment, and verification services.
Integration platform providers.
Other similar or replacement third parties as needed.
We ensure that any third party processing your personal data on our
behalf complies with Data Protection Legislation. We remain the data
controller regarding your personal data, even if third parties are engaged
as data processors.
Retention of Personal Data:
If you leave a comment, the comment and its metadata will be retained
indefinitely to automatically recognise and approve follow-up comments,
rather than holding them in a moderation queue.
For registered users, we store the personal information provided in your
user profile. You can view, edit, or delete your personal information at any
time (except for your username). Website administrators can also access
and modify this information.
In most cases, we retain your personal data for a maximum of 6 months
from the last active response. However, the retention period may vary
depending on factors such as:
The need to fulfil agreements between you and us, including prize
fulfilment.
Resolving queries or issues you may have.
Your consent to receive marketing and other communications from us.
Continuation of our services to you.
Compliance with legal requirements (e.g., record-keeping obligations).
If you request to delete your account, we will take steps to delete all your
personal data once it is no longer necessary (e.g., for prize fulfilment,
dispute resolution, or as permitted by law).
Personal Data Security:
We follow industry-standard security measures and reasonable safeguards
to protect the security, integrity, and privacy of the personal data you
provide. We have security measures in place, including firewall-protected
servers, to prevent unauthorised access, loss, misuse, or alteration of
personal data collected by us.
While we strive to keep your personal data secure, no system can
guarantee 100% reliability. We cannot be held liable for any loss resulting
from unauthorised access to personal data provided through our channels.
It is your responsibility to maintain the strength and confidentiality of your
login credentials.
In the event of a personal data breach that may adversely affect your
rights and freedoms, we will notify you promptly.
Cookies:
The Internet pages of All Star SAAS Ltd use cookies. Cookies are text files
that are stored on a computer system via an Internet browser.
Many Internet sites and servers use cookies. Many cookies contain a
unique identifier called a cookie ID. The cookie ID is a character string that
allows Internet pages and servers to recognise and differentiate the
specific Internet browser in which the cookie was stored. This enables
visited Internet sites and servers to distinguish the individual browser
from others that may contain different cookies. By using the unique cookie
ID, a specific Internet browser can be recognised and identified.
All Star SAAS Ltd uses cookies to provide users of this website with more
user-friendly services that would not be possible without the cookie
setting.
Cookies help optimise the information, products and services on our
website for the user. As mentioned earlier, cookies allow us to recognise
our website users. This recognition is intended to make it easier for users
to use our website. For example, if a user has entered access data on a
previous visit, they would not have to enter it again on subsequent visits
because the website remembers the information from the cookie stored
on the user's computer system. Another example is the cookie used in an
online shop to remember the items a customer has added to their virtual
shopping cart.
The user can prevent the setting of cookies through our website at any
time by adjusting the settings of the Internet browser being used, thereby
permanently denying the setting of cookies. Additionally, already set
cookies can be deleted at any time through the Internet browser or other
software programs. This can be done in all popular Internet browsers.
However, if the user deactivates the setting of cookies in the Internet
browser being used, some functions of our website may not be fully
usable.
Links to Third-Party Sites:
Our website may contain links or redirects to other websites. These links
or redirects do not indicate endorsement, and the privacy policies of these
third-party websites are beyond the scope of our Privacy Policy. Prior to
providing any personal data, please review the privacy policies of such
websites to ensure your satisfaction. We are not responsible for the
activities, privacy policies, or privacy compliance of any third-party
website.
Our articles may include embedded content (e.g., videos, images, articles)
from other websites. Embedded content from these websites behaves in
the same way as if you visited the other website. These websites may
collect data about you, use cookies, embed third-party tracking, and
monitor your interaction with the embedded content if you have an
account and are logged in to that website.
Your Rights Regarding Personal Data:
If you have an account on our website, have left comments, or have entered into a competition, you have the following rights: Right to receive an exported file of your personal data held by us. Right to correct any inaccurate or incomplete personal data held by us. Right to request the erasure of your personal data. Right to request restriction of the processing of your personal data. Right to request the transfer of your personal data to another organisation. Right to object to certain types of processing of your personal data by us. Right to lodge a complaint. You also have the right to unsubscribe from marketing and promotional materials/emails at any time by using the unsubscribe button provided in the email.
Questions and Complaints:
If you have any questions or complaints regarding this Privacy Policy, please contact us via email at customerservice@winmore.uk. You also have the right to lodge a complaint with the relevant supervisory authority for data protection issues, such as the Information Commissioner's Office (ICO) in the UK (www.ico.org.uk).
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