Terms and Conditions

General and Membership Terms and Conditions (Including Membership-Related Terms)


These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service. Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users, and others who access or use the Service. By accessing or using the Service, You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions, then You may not access the Service. You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service. Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.

Data Protection and Privacy

We are committed to protecting your privacy and managing your personal data transparently. For more detailed information, please refer to our Privacy Policy. Your use of the Service signifies your consent to the data practices stated therein.


The WinMore membership is open only to residents of Great Britain aged 18 or over, excluding employees of WinMore, its agents, and individuals professionally associated with WinMore.


Subscription to our membership services is subject to payment. You will be billed in advance on a recurring and periodic basis (such as monthly, or annually), depending on the type of Subscription plan you select when purchasing the Subscription. At the end of each period, Your Subscription will automatically renew under the exact same conditions unless You cancel it or the Company cancels it.WinMore reserves the right to cancel subscriptions, if necessary, without prior notice.

Subscription Registration

To become a member of our website and access the subscription services, you can sign up by visiting our website at www.winmore.uk. During the sign-up process, you will be required to provide your name, email address, phone number, and date of birth. Membership subscriptions are subject to payment, as outlined in Clause ‘Subscription.’

Promotions and Special Offers

General Provisions: The Company may, from time to time, introduce promotions and special offers ("Promotions") available to both new customers and existing members. These Promotions are subject to these Terms and Conditions, except as explicitly modified by the promotional terms.

Sign-Up Promotions: Exclusively available to new customers. Specific terms and duration outlined in promotional materials.

Member-Exclusive Offers: Exclusive offers for existing members, possibly restricted by membership level. Terms and duration specified at the time of the promotion.

The Company reserves the right to modify, extend, or terminate any Promotions at any time without prior notice.

Promotion abuse may lead to revocation of the offer or cancellation of the membership.

Promotions are non-transferable and cannot be exchanged for cash or other forms of credit.

User Accounts

When You create an account with Us, You must provide Us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of Your account on Our Service.

For secure access to the Service, we employ a magic login system. Upon attempting to log in, a secure link will be sent to your registered email address. This link allows for a password-free login experience. You must ensure that your email account is secure and only accessible by You, as the magic login link provides direct access to your account on our Service.

You must notify Us immediately upon becoming aware of any breach of security or unauthorised use of Your account.

Limitation of Liability

The Company shall not be liable for any indirect, special, incidental, consequential, or punitive damages, including losses of profits, data, or goodwill, arising out of your use of the Service, any user conduct, or from the unauthorised access to or alteration of your transmissions or data. The foregoing does not affect any liability which cannot be excluded or limited under applicable law.


You may cancel Your Subscription renewal either through Your Account settings page or by contacting us at customerservice@winmore.uk. You will not receive a refund for the fees You already paid for Your current Subscription period, and You will be able to access the Service until the end of Your current Subscription period.


If you have any complaints, please email us at customerservice@winmore.uk. We will investigate the complaint and provide a written response within 28 days.

Dispute Resolution

Before resorting to court proceedings, you and the Company agree to attempt to resolve any disputes through good faith negotiations. In the event that these negotiations fail to result in an agreement, disputes will be submitted to arbitration as outlined herein, except where prohibited by law.

Governing Law and Jurisdiction

These Terms and Conditions are governed by English law and are subject to the exclusive jurisdiction of the courts of England and Wales.


If any part of these Terms and Conditions is determined to be invalid or unenforceable pursuant to applicable law, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision, and the remainder of the Terms will continue in effect.

Changes to Terms

The Company reserves the right, at its sole discretion, to modify or replace these Terms at any time. You will be notified of any changes in advance through your provided contact information or through a notice on the Service. Continued use of the Service after any such changes constitutes your acceptance of the new Terms.

Entire Agreement

These Terms and Conditions constitute the entire agreement between the Subscriber and WinMore regarding the membership subscription services and supersede any prior agreements or understandings.


Except when required by law, paid Subscription fees are non-refundable. Certain refund requests for Subscriptions may be considered by the Company on a case-by-case basis and granted at the sole discretion of the Company.

Exclusive Discounts and Deals for Premium Memberships

The Company, through agreements with third-party vendors, offers exclusive discounts and special deals ("Member Deals") to subscribers of our Premium level subscribed members. These Member Deals are subject to additional terms and conditions as specified by these vendors. The Company is not responsible for the provision, quality, or fulfilment of any discounts or deals offered by third-party vendors. The availability of Member Deals is subject to change and may depend on the terms of our agreement with third-party vendors.

Governing Law

These General Terms and Conditions, along with all additional terms related to specific features, competitions, and services offered by WinMore, including but not limited to Enter-To-Win and Instant Win Competitions, Daily Draws, WinMore Games, and any future services we may offer (collectively referred to as 'Service Terms'), shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising under or in connection with these General Terms and Conditions or any Service Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales. This Governing Law provision applies to all participants, users, and members engaging with WinMore’s services, irrespective of their geographical location, ensuring that all parties have a clear understanding of the legal framework governing their participation and use of our services.

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