General and Membership Terms and Conditions (Including Membership-Related Terms)
Acknowledgment:
These are the Terms and Conditions governing the use of this Service
and the agreement that operates between You and the Company. These
Terms and Conditions set out the rights and obligations of all users
regarding the use of the Service. Your access to and use of the Service is
conditioned on Your acceptance of and compliance with these Terms and
Conditions. These Terms and Conditions apply to all visitors, users, and
others who access or use the Service. By accessing or using the Service,
You agree to be bound by these Terms and Conditions. If You disagree
with any part of these Terms and Conditions, then You may not access the
Service. You represent that you are over the age of 18. The Company
does not permit those under 18 to use the Service. Your access to and
use of the Service is also conditioned on Your acceptance of and
compliance with the Privacy Policy of the Company. Our Privacy Policy
describes Our policies and procedures on the collection, use, and
disclosure of Your personal information when You use the Application or
the Website and tells You about Your privacy rights and how the law
protects You. Please read Our Privacy Policy carefully before using Our
Service.
Data Protection and Privacy
We are committed to protecting your privacy and managing your
personal data transparently. For more detailed information, please refer
to our Privacy Policy. Your use of the Service signifies your consent to the
data practices stated therein.
Eligibility
The WinMore membership is open only to residents of Great Britain aged
18 or over, excluding employees of WinMore, its agents, and individuals
professionally associated with WinMore.
Subscription
Subscription to our membership services is subject to payment. You will
be billed in advance on a recurring and periodic basis (such as monthly,
or annually), depending on the type of Subscription plan you select when
purchasing the Subscription. At the end of each period, Your Subscription
will automatically renew under the exact same conditions unless You
cancel it or the Company cancels it.
WinMore reserves the right to cancel subscriptions, if necessary, without
prior notice.
Subscription Registration
To become a member of our website and access the subscription services,
you can sign up by visiting our website at www.winmore.uk. During the
sign-up process, you will be required to provide your name, email
address, phone number, and date of birth. Membership subscriptions are
subject to payment, as outlined in Clause ‘Subscription.’
Promotions and Special Offers
General Provisions: The Company may, from time to time, introduce
promotions and special offers ("Promotions") available to both new
customers and existing members. These Promotions are subject to these
Terms and Conditions, except as explicitly modified by the promotional
terms.
Sign-Up Promotions: Exclusively available to new customers. Specific
terms and duration outlined in promotional materials.
Member-Exclusive Offers: Exclusive offers for existing members, possibly
restricted by membership level. Terms and duration specified at the time
of the promotion.
The Company reserves the right to modify, extend, or terminate any
Promotions at any time without prior notice.
Promotion abuse may lead to revocation of the offer or cancellation of the
membership.
Promotions are non-transferable and cannot be exchanged for cash or
other forms of credit.
Giveaways
WinMore hosts various giveaways separate from our website-based
competitions. These initiatives aim to engage our community and provide
opportunities to win exciting prizes under clearly defined conditions.
-Eligibility:
Participants must be residents of the United Kingdom and at least 18
years old.
An active WinMore account is required at the time the giveaway
concludes to qualify for any prizes.
-Prize Determination:
Cash Prize: Subscribed members and free account holders who have
topped up within the last 30 days prior to winning will receive the prize
in cash.
Credit Prize: Free account holders who have not topped up in the last 30
days will receive their prize as non-withdrawable site credit.
-Prize Claiming and Notification
Winners must claim their prize within 48 hours of the announcement.
Failure to claim within this timeframe may result in forfeiture of the
prize.
Winners will be notified through the platform they used to enter the
giveaway. It is the responsibility of participants to monitor their entry
platform for winner announcements.
-Intellectual Property and Publicity
By participating, entrants grant WinMore an irrevocable, perpetual
license to use any content submitted during the giveaway for promotional
purposes.
Winners agree to the use of their names and images for promotional
activities without additional compensation.
-Compliance and Changes to Terms
Giveaways comply with the specific rules of the platforms on which they
are hosted.
WinMore reserves the right to modify the terms of the giveaways at any
time. Participants will be informed of any significant changes.
-Data Protection
Personal information collected during giveaways will be handled in
accordance with WinMore’s Privacy Policy.
User Accounts
When You create an account with Us, You must provide Us information
that is accurate, complete, and current at all times. Failure to do so
constitutes a breach of the Terms, which may result in immediate
termination of Your account on Our Service.
For secure access to the Service, we employ a magic login system. Upon
attempting to log in, a secure link will be sent to your registered email
address. This link allows for a password-free login experience. You must
ensure that your email account is secure and only accessible by You, as
the magic login link provides direct access to your account on our
Service.
You must notify Us immediately upon becoming aware of any breach of
security or unauthorised use of Your account.
Limitation of Liability
The Company shall not be liable for any indirect, special, incidental,
consequential, or punitive damages, including losses of profits, data, or
goodwill, arising out of your use of the Service, any user conduct, or from
the unauthorised access to or alteration of your transmissions or data.
The foregoing does not affect any liability which cannot be excluded or
limited under applicable law.
Cancellation
You may cancel Your Subscription renewal either through Your Account
settings page or by contacting us at customerservice@winmore.uk. You
will not receive a refund for the fees You already paid for Your current
Subscription period, and You will be able to access the Service until the
end of Your current Subscription period.
Complaints
If you have any complaints, please email us at
customerservice@winmore.uk. We will investigate the complaint and
provide a written response within 28 days.
Dispute Resolution
Before resorting to court proceedings, you and the Company agree to
attempt to resolve any disputes through good faith negotiations. In the
event that these negotiations fail to result in an agreement, disputes will
be submitted to arbitration as outlined herein, except where prohibited
by law.
Governing Law and Jurisdiction
These Terms and Conditions are governed by English law and are subject to the exclusive jurisdiction of the courts of England and Wales.
Severability
If any part of these Terms and Conditions is determined to be invalid or
unenforceable pursuant to applicable law, then the invalid or
unenforceable provision will be deemed superseded by a valid,
enforceable provision that most closely matches the intent of the original
provision, and the remainder of the Terms will continue in effect.
Changes to Terms
The Company reserves the right, at its sole discretion, to modify or
replace these Terms at any time. You will be notified of any changes in
advance through your provided contact information or through a notice
on the Service. Continued use of the Service after any such changes
constitutes your acceptance of the new Terms.
Entire Agreement
These Terms and Conditions constitute the entire agreement between the
Subscriber and WinMore regarding the membership subscription
services and supersede any prior agreements or understandings.
Refunds
Except when required by law, paid Subscription fees are non-refundable.
Certain refund requests for Subscriptions may be considered by the
Company on a case-by-case basis and granted at the sole discretion of
the Company.
Exclusive Discounts and Deals for Premium Memberships
The Company, through agreements with third-party vendors, offers
exclusive discounts and special deals ("Member Deals") to subscribers of
our Premium level subscribed members. These Member Deals are subject
to additional terms and conditions as specified by these vendors. The
Company is not responsible for the provision, quality, or fulfilment of any
discounts or deals offered by third-party vendors. The availability of
Member Deals is subject to change and may depend on the terms of our
agreement with third-party vendors.
Social Media Competitions and promotions
WinMore regularly hosts competitions on various social media platforms
("Social Media Competitions") to engage with our community.
Participation in these competitions is governed by the following terms,
which apply in addition to our General Terms and Conditions.
Age and Residency: Participants must be at least 18 years old and legal
residents of areas where such competitions are permitted by law.
Account Requirement: Entrants must have an active WinMore account
and follow WinMore's official social media accounts to be eligible for
participation.
Competition Announcement: Specific details regarding entry
requirements, prizes, and timelines will be clearly outlined in the
competition announcement on the respective social media platform.
Valid Entries: To be considered valid, entries must comply with the
specific instructions provided in the competition announcement,
including any requirements for comments, shares, likes, or other
engagement metrics as specified.
Claim Period: Winners will have seven (7) days from the announcement
of winners to claim their prize, after which the prize may be forfeited.
Verification: Winners may be required to verify their eligibility by
providing additional information or documentation to WinMore, including
proof of age, residency, and ownership of the WinMore account.
Prize Allocation: Prizes, including site credits or other awards, will be
allocated to the winner's WinMore account within a reasonable
timeframe following the successful verification of the winner's eligibility.
Non-Transferability of Prizes: Prizes awarded through Social Media
Competitions are non-transferable and must be accepted as awarded. No
cash alternatives or substitutions will be offered, except at WinMore's
discretion.
Publicity: By participating in Social Media Competitions, winners agree
to participate in promotional activities related to the competition,
including the use of their names and likenesses for advertising purposes
without additional compensation, except where prohibited by law.
Compliance: Participants must ensure their entries do not violate the
terms of service of the social media platform used for the competition.
WinMore is not responsible for entries not received due to limitations of
the social media platform or incorrect user submissions.
Discretion: WinMore reserves the right, at its sole discretion, to modify,
cancel, or suspend Social Media Competitions should a virus, bug,
unauthorized intervention, or other cause beyond WinMore's control
corrupt the administration, security, or proper play of the competition.
Liability: WinMore will not be liable for any loss, damage, or injury
resulting directly or indirectly from participation in Social Media
Competitions, acceptance, possession, use, or misuse of any prize
awarded, or any technical errors that may affect a participant's ability to
enter.
Governing Law
These General Terms and Conditions, along with all additional terms
related to specific features, competitions, and services offered by
WinMore, including but not limited to Enter-To-Win and Instant Win
Competitions, Daily Draws, WinMore Games, and any future services we
may offer (collectively referred to as 'Service Terms'), shall be governed
by and construed in accordance with the laws of England and Wales. Any
disputes arising under or in connection with these General Terms and
Conditions or any Service Terms shall be subject to the exclusive
jurisdiction of the courts of England and Wales. This Governing Law
provision applies to all participants, users, and members engaging with
WinMore’s services, irrespective of their geographical location, ensuring
that all parties have a clear understanding of the legal framework
governing their participation and use of our services.
Daily Draw Competition Terms and Conditions
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Prize Draws
By subscribing to our premium membership services, you will be
automatically entered into our daily prize draw. One winner will be
randomly selected from all valid entries received during the Promotion
Period and will receive the specified prize for the given promotion.
Eligibility Requirements
Participation in the Daily Draw is open only to individuals who meet the
specified eligibility criteria. WinMore reserves the right to verify the
eligibility of all participants.
You may enter the competition for free by tapping the ‘Free Postal Entry’
link clearly available on every competition page, or by sending a postal
entry in accordance with the Free Entry Terms and Conditions below.
Incomplete or illegible entries will be disqualified.
You may make multiple free entries for any competition (up to any limit
placed on entries by WinMore).
By entering the competition, you are confirming that you are eligible to
enter and accept these terms and conditions.
Your entry must be received by WinMore prior to the Closing Date. Entries
received after the Closing Date will not be entered into the draw.
WinMore will not acknowledge receipt of your free entry nor confirm if
your answer to the Competition Question is correct.
If the number of paid entries reaches any cap or limit before your free
entry is received, your free entry/entries will not be entered into the draw.
Entrants must have created an account on the Website for the free entry
to be processed.
Free Entry Terms
Participants may enter the Daily Draw without making a purchase or
subscribing to a service via two free entry routes:
1. Online Free Entry
Each competition page includes a clearly marked ‘Free Postal Entry’
link. This allows users to submit a free entry request online.
2. Postal Entry
Participants may submit their free entry on an unenclosed
handwritten postcard containing the following:
• Full Name
• Address
• Email Address
• Phone Number
• The name of the competition you wish to enter
• The draw date
• Ticket number (if applicable)
• Your answer to the competition question (if required)
Postal entries must be sent to:
ALL STAR SAAS LTD
Level One, Basecamp Liverpool
49 Jamaica Street
Liverpool
L1 0AH
United Kingdom
All free entries are processed on the day they are received. Illegible or
incomplete entries will not be processed. If the entry price of a
competition is less than the price of a second-class stamp (currently 85p),
multiple free entries will be issued per submission to reflect fair value:
• 49p ticket = 2 free entries
• 33p ticket = 3 free entries
Free entries are treated identically to paid entries. Participants must have
a valid WinMore account, and all entry details must match the account on
file for validation. Entries received after the competition’s closing date or
after the entry limit has been reached will not be entered into the draw.
Entry Limitations for Competitions
The total number of entries that any participant can submit for a single
competition is capped at one hundred and ten (110). This applies to all
users, regardless of membership status or entry method.
Participants may use a combination of automatic membership entries and
free-to-enter manual postal entries, as long as the combined total does
not exceed the maximum of one hundred and ten (110) entries per
competition. For example, a Standard Membership-level member with 20
automatic entries may submit up to 90 additional postal entries. A Free
Membership-level member is entitled to submit a maximum of 110 postal
entries.
It is the participant’s responsibility to track the number of entries
submitted. The Company will monitor entries for adherence to the entry
limit. Any entries received beyond this limit will be disregarded and
deemed ineligible.
By entering any competition, participants acknowledge and agree to abide
by these entry limitations. Any attempt to exceed the entry limit may
result in disqualification.
Changes and Cancellations
WinMore reserves the right at its sole discretion to cancel, suspend, or
modify the Daily Draw at any time and for any reason, including but not
limited to fraud, technical failures, or any other factor beyond the
Company’s control that affects the integrity of the Daily Draw.
Winner Selection and Notification
The winner will be selected within 5 working days of the end of the
Promotion Period and will be contacted via the email address registered to
their account. The winner must respond to the initial contact within 30
days to confirm eligibility and acceptance of the prize. Failure to respond
within this timeframe will result in a redraw, and a new winner will be
chosen.
Publicity Rights
By accepting the prize, winners consent to the use of their names,
likenesses, and any submissions made as part of the Daily Draw for
promotional purposes in any media without further payment or
consideration, unless prohibited by law.
Intellectual Property of Entries
Participants grant WinMore a non-exclusive, worldwide, perpetual license
to use, reproduce, distribute, and display any content submitted as part of
the competition for promotional purposes without further compensation.
Prize Delivery
The winner will be contacted within 10 days of accepting the prize to
arrange delivery. If the prize is not available immediately, WinMore
reserves the right to deliver the prize within twelve weeks of initial contact
with the competition winner. In such cases, the winner will be notified in
advance.
Prize Image Disclaimer
• Illustrative Purpose: The images of prizes displayed on WinMore’s
website, promotional materials, social media platforms, email
communications, and any other marketing channels are for
illustrative purposes only.
• Variation in Actual Prize: The actual prizes awarded by WinMore may
vary in style, colour, design, and specifications.
• Acceptance of Variability: By participating, entrants accept possible
discrepancies between prize images shown and prizes received.
• No Misrepresentation: WinMore endeavours to represent prize
offerings accurately but cannot guarantee exact depictions.
• Prize Details Confirmation: Specific prize details will be provided to
the winner at the time of selection.
Enter-To-Win and Instant Win Competitions Terms and Conditions
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The Competition
These terms and conditions apply to all enter-to-win and instant-win competitions listed on
https://www.winmore.uk/ (the “Website”).
All competitions are skill-based competitions and an entry fee may be payable for each entry.
To be eligible to win, everyone who enters the competition (an “Entrant”) must correctly answer a question or solve a problem set by WinMore (the “Competition Question”).
How to Enter
The competition will run from and including the opening and closing dates specified on the Website. These dates shall be referred to as the “Opening Date” and “Closing Date” respectively. All times and dates referred to are the times and dates in London, England.
If absolutely necessary, WinMore reserves the right to change the Opening and Closing Dates. If WinMore does change the Opening Date and/or the Closing Date of a competition, the new details will be displayed on the Website.
WinMore must receive all competition entries by the specified time on the Closing Date. Entries received after this time may be disqualified without a refund.
The maximum number of entries to each competition will be stated on the competition. The number of entries you are able to make may be limited if the maximum number of entries is reached.
To enter the competition:
• Create an account on our website
• Choose a competition and view the Competition Question
• Select your answer to the competition question and required number of entries
• Complete the checkout process and submit the online entry form
• Complete the payment to receive your order confirmation
All entries must be submitted in the English language. Entries in other languages will be disqualified.
WinMore will send confirmation of your entry and your ticket number(s).
WinMore will not accept responsibility for incomplete or delayed entries due to technical issues.
By purchasing entries and submitting a competition entry, you are entering into a contract with WinMore and agree to these terms and conditions.
Free Entry Terms
Participants may enter WinMore competitions for free via:
1. Online Free Entry
A ‘Free Postal Entry’ link is available on each competition page.
2. Postal Entry
Send an unenclosed handwritten postcard with:
• Full Name
• Address
• Email Address
• Phone Number
• Competition name
• Draw date
• Ticket number (if applicable)
• Answer to competition question (if required)
Address to:
ALL STAR SAAS LTD
Level One, Basecamp Liverpool
49 Jamaica Street
Liverpool
L1 0AH
United Kingdom
Free entries are processed on the day of receipt. Incomplete entries will not be processed.
If ticket price is below 85p:
• 49p ticket = 2 free entries
• 33p ticket = 3 free entries
Free entries are treated the same as paid entries. Entries must match the registered WinMore account.
Incomplete or illegible entries will be disqualified.
You may submit multiple free entries (within WinMore's limits).
WinMore does not confirm receipt or correctness of free entries.
Free entries are excluded if the paid entry limit is reached first.
An account is required to submit free entries.
Choosing a Winner
All correct entries are entered into a draw. A random winner is selected within 14 days of the Closing Date.
Need help? Email: info@clickcompetitions.co.uk
Eligibility
Open to UK residents aged 18+ except:
• Employees of WinMore
• Agents/suppliers professionally connected
• Immediate family/household of the above
WinMore may request proof of eligibility.
WinMore will disqualify:
• Automated entries
• Incomplete entries
Entry fee refunds are not given, including for:
• Later found ineligibility
• Rule changes after entry
• Disqualification
Multiple entries allowed up to the max per user. Bulk entries count as one.
Entries voided if participant:
• Commits fraud
• Misrepresents
• Hacks/interferes
• Alters site code
The Prize
The prize is as described on the Website.
No guarantees on value, condition, or accuracy.
Substitution may occur if necessary.
If the prize is a vehicle:
• MOT provided (if required)
• No insurance or tax included
• Winner is responsible for legal use and safety equipment
• No guarantee of warranty
Cash alternatives may be offered. If accepted, trade value applies and deductions may occur.
The prize is non-negotiable and non-transferable.
Winners
WinMore’s decision is final.
Winner is contacted via provided details.
If unclaimed after 30 days, another winner is selected.
Instant Win prizes also must be claimed within 30 days.
Claiming the Prize
Only the winner can claim the prize.
Vehicle transfers require a completed V5 form.
Cash prizes = withdrawable site credit.
Delivery only within the UK.
Update personal info via: customerservice@winmore.uk
Limitation of Liability
WinMore is not liable for loss/injury from accepting or using the prize unless caused by their negligence.
Data Protection and Publicity
By entering, you agree to your data being used to administer the competition.
Winners agree to name/image/location being used unless opted out.
You may withdraw data consent, but this removes you from the competition.
To opt out of promotion, contact: customerservice@winmore.uk before the Closing Date.
Governing Law
These terms are governed by the laws of England and Wales.
WinMore Games Terms and Conditions
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Introduction
WinMore Games are skill-based, pay-to-play games available on the
WinMore platform. These games offer participants the chance to win site
credit, subject to the terms outlined herein and in conjunction with our
General Terms and Conditions.
Game Participation
Eligibility
Participation in WinMore Games is open exclusively to individuals who are
at least 18 years of age at the time of entry and are legal residents of the
United Kingdom. Proof of age and residency may be required.
Entrants must possess an active WinMore account in good standing.
Accounts must be registered with accurate and verifiable personal
information.
While WinMore Games are accessible to all eligible members, Premium
members will receive X free game plays each month, which are contingent
upon their membership level and account status at the beginning of the
billing cycle.
Game-Specific Conditions
All games are skill-based. Success in the games requires a measure of
skill, judgment, or knowledge. The nature of the skill required will be
detailed in each game's specific terms. The outcome of these games
depends on the participant’s ability, ensuring fairness and compliance
with English law regarding skill-based competitions.
Entry into WinMore Games is through the use of site credits. Site credits
for entry can be obtained through participation in other platform activities,
purchases, or as part of the monthly allotment to Premium members.
Additional plays can be purchased using site credit in a members’
account.
Prize Allocation
WinMore commits to the prompt and accurate allocation of site credit
winnings to participants' accounts following the outcome of WinMore
Games. This process is automated to ensure immediate crediting under
normal operating conditions
Liability for Delays
Notwithstanding the above, WinMore is not liable for any delays in the
allocation of site credit winnings to participants' accounts. Such delays
may result from necessary eligibility verifications, system downtime, or
other unforeseen circumstances impacting our platform's operational
capability.
Disclaiming Compensation
WinMore expressly disclaims any obligation to provide compensation,
whether financial or in other forms, for delays encountered in the crediting
of site winnings. This includes, but is not limited to, any direct, indirect,
incidental, or consequential damages arising from such delays.
Participant Acknowledgment
By participating in WinMore Games, participants acknowledge and accept
that the crediting of site winnings to their accounts may experience
delays. Participants understand these measures are in place to maintain
the integrity and fairness of all WinMore Games.
Waiver of Claims
Participants hereby waive any claims against WinMore related to delays in
receiving site credit winnings. The sole remedy available to participants
for such delays shall be the eventual crediting of the winnings to their
WinMore account, as determined appropriate by WinMore.
Free Plays
Free game plays allocated to Premium members are non-transferable, not
redeemable for cash, and must be used within the month they are
allocated. Unused plays will not be rolled over to the next month.
Pay-to-Play
Participants may purchase additional plays using their site credits. The
cost per play and the mechanics of purchasing plays are subject to
change and will be communicated through the WinMore platform.
Utilisation of Site Credit Winnings
Site credits awarded as prizes through WinMore Games are exclusively for
use within the WinMore platform and cannot be withdrawn as cash. These
credits can be efficiently utilized for participation in any of our Enter-To-
Win and Instant Win Competitions, and WinMore Games game play. Please
note, that while site credits contribute to enhancing your gameplay and
participation, they remain non-withdrawable and cannot be exchanged for
cash or other monetary equivalents.
Limitation of Liability
WinMore disclaims all liability for any loss, damage, injury, or
dissatisfaction experienced by participants as a result of their participation
in WinMore Games, to the fullest extent permitted by English law.
Participants agree that their participation in WinMore Games is at their
own risk.
Dispute Resolution
Any disputes arising from participation in WinMore Games will be
addressed following the Dispute Resolution procedure outlined in our
General Terms and Conditions.
Changes to Terms
WinMore reserves the right to modify these terms at any time. Changes
will be effective immediately upon posting to our website, and continued
participation in WinMore Games will constitute acceptance of these terms.
Site Credit Terms and Conditions
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Introduction
WinMore provides two types of site credits to its members: Withdrawable
Site Credit and Non-Withdrawable Site Credit. These credits facilitate
participation in various games and competitions on the platform, subject
to the terms outlined below.
Definitions
Withdrawable Site Credit: This type of credit originates from funds that
users deposit into their WinMore account, or from cash prizes won in
competitions. Withdrawable site credits can be used against WinMore
Services or withdrawn to the user's bank account according to WinMore's
withdrawal policy.
Non-Withdrawable Site Credit: Credits earned through participation in
WinMore Games or awarded as non-cash prizes in competitions. These
credits are bound to the account for use within the WinMore platform and
cannot be converted into cash or withdrawn.
Acquisition of Site Credits
Site credits can be acquired through direct purchase, winning
competitions, WinMore Games prizes or as part of promotional activities
conducted by WinMore.
The source of site credit will determine its classification as either
withdrawable or non-withdrawable.
Use of Site Credits
Both types of site credits can be utilised to enter WinMore’s Enter-To-Win
and Instant Win Competitions, as well as other pay-to-play games
available on the platform.
Non-withdrawable site Credits are exclusively for on-platform use and
cannot be exchanged for cash or other external values.
Conversion and Transfer
Site credits are non-transferable between accounts and cannot be sold or
exchanged outside the WinMore platform.
Non-Withdrawable Site Credits cannot be converted into Withdrawable
Site Credits.
Withdrawal of Site Credits
The account holder may withdraw withdrawable site credits subject to
WinMore's withdrawal procedures, including verification processes and
adherence to minimum withdrawal amounts.
Withdrawals will be processed to the original payment method used for
deposit or as per the user's instructions within the bounds of WinMore’s
withdrawal policy.
Site Credit Expiration:
Site credits, both withdrawable and non-withdrawable, are subject to
expiration if not utilized within specific periods outlined below. The
intention behind this policy is to encourage active participation and
engagement within the WinMore platform.
Withdrawable Site Credits:
Withdrawable site credits, typically acquired through direct purchases or
as cash prizes, are valid for 6 months from the date they are credited to
the user's account. If these credits remain unused within this timeframe,
they may be subject to forfeiture.
Non-Withdrawable Site Credits:
Non-Withdrawable site credits, often earned through participation in
WinMore Games or awarded as part of promotional activities, have a
validity period ranging from 24 hours to 30 days. The exact duration of
validity for these credits is determined at WinMore's discretion, based on
factors including but not limited to:
The nature of the promotional activity,
The specific game or competition from which the credits were earned,
Seasonal or special event considerations,
User engagement and activity levels.
The variance in validity periods for non-withdrawable site credits
acknowledges the diverse sources from which these credits can be
obtained and allows WinMore to tailor credit expiration in alignment with
promotional strategies and platform objectives.
Account Inactivity:
Accounts showing no signs of activity for a prolonged period, as judged at
WinMore's discretion, risk forfeiture of any remaining site credits. This
measure is in place to manage and maintain the health of the WinMore
user ecosystem effectively. Accounts deemed inactive will be reviewed on
a case-by-case basis, with users provided notification and a grace period
to re-engage before any forfeiture of credits is actioned.
Notification and Discretion:
WinMore aims to provide users with reasonable notice regarding the
expiration of site credits and impending account inactivity assessments.
We reserve the right to exercise discretion in extending grace periods,
waiving forfeiture, or reinstating expired credits under exceptional
circumstances.
Changes to Terms
WinMore reserves the right to modify these Site Credit Terms and
Conditions at any time. Changes will be effective immediately upon
posting to the platform, with users notified as appropriate.
WinMore Withdrawal Policy
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Introduction
This Withdrawal Policy outlines the terms and conditions under which
users of WinMore ("Users") can withdraw withdrawable site credits
("Credits") from their accounts. Our aim is to ensure a clear, fair, and
efficient process for the withdrawal of funds, in compliance with applicable
laws and regulations.
Eligibility for Withdrawal
Only withdrawable credits can be withdrawn from WinMore accounts.
Credits added by the user through a purchase or awarded as cash prizes
in competitions are considered withdrawable.
Users must verify their identity and account information to WinMore's
satisfaction before initiating a withdrawal.
Eligibility for Withdrawal
Only withdrawable credits can be withdrawn from WinMore accounts.
Credits added by the user through a purchase or awarded as cash prizes
in competitions are considered withdrawable.
Users must verify their identity and account information to WinMore's
satisfaction before initiating a withdrawal.
Withdrawal Process
Users can request a withdrawal from their account settings on the
WinMore platform.
Withdrawals are subject to a minimum amount of £1 and a maximum
amount of £500 per day, per transaction. These daily limits are in place to
ensure the security and efficient management of transactions, as well as
to comply with financial regulations and prevent fraud. Users are allowed
to initiate multiple transactions within a day, provided that the total
amount withdrawn does not exceed £500.
Withdrawals can be processed through methods made available on the
WinMore platform, such as bank transfers. The available methods may
vary based on the user's location and account verification status.
WinMore aims to process withdrawal requests within two working days
(Mon-Fri). However, processing times may vary due to factors such as
bank holidays, the accuracy of the information provided by the user, or
the need for additional verification.
Users may be subject to withdrawal fees, which will be clearly
communicated at the time of the withdrawal request. Fees may vary
based on the withdrawal method selected.
Security and Verification
To prevent fraudulent activity and comply with anti-money laundering
regulations, WinMore requires users to complete a verification process
before withdrawals can be processed. This may include submitting
government-issued identification, proof of address, and other relevant
documentation.
WinMore reserves the right to request additional information or
documentation to verify the legitimacy of a withdrawal request.
Changes to Policy
WinMore reserves the right to amend this Withdrawal Policy at any time.
Changes will take effect immediately upon being posted on the platform.
Users are encouraged to review the Withdrawal Policy regularly to ensure
they understand the terms of their withdrawals.
Contact and Disputes
For any questions or disputes related to withdrawals, users should contact
WinMore's customer support - customerservice@winmore.uk
Governing Law
This Withdrawal Policy is governed by the laws of England and Wales and is subject to the jurisdiction of its courts.
